No hotel productivity formula is complete without taking your hotel staff into consideration. Guests are an essential part of the hotel running chain as they are the reason why hotels exist in the first place. But your hotel staff is the reason why your hotel has always been successful is serving your guests. You have to find tools which are smarter, makes things easier for the staff and also increases staff efficiency. Increasing productivity means knowing how many rooms are free and how much restocking is required; when hotel suppliers such as DZEE Textile needs to be contacted for DZEE towels and other hotel productivity. We will be sharing 6 smart tools to increase hotel staff’s productivity and revenue in the long run.
Our hotel productivity formula for increased staff efficiency includes:
1. Long-Term Staff Investment
Your staff knows your business and your guests better than you at times, it is always beneficial to have staff members that stay with you for a longer period of time. This is especially important for senior positions, people who have the knowledge, are already trained, and are able to get the new hiring trained much faster. When you have new staff coming in all the time; you would have to put in more effort training them rather than focusing on business growth.
2. Technological Smart Tools to Increase Hotel Staff’s Productivity
From automated operation management to bookings, to check-in systems; they help your staff stay organized and focused. Technology is a great addition to the hotel productivity formula to increase staff efficiency. You get much more work done and organized technologically and the staff has more time to focus on use that information to improve hotel operations and guest experience.
3. Talk!
Whether it is the communication between you and your staff or the staff within themselves, keep the channels open. Always make sure that your staff has a comfortable environment, and they are all in sync. This would add to them not having much problems and even if they have any, they would be able to solve it with ease.
4. Prioritize and Focus Accordingly
Out of all the 6 smart tools to increase hotel staff’s productivity, this is the most important one to ensure; the right points of the business are getting your attention at that point. Every part of the hotel operations is important, but you have to see which part of the operations need you attention the most.
5. Scheduled Business Analysis
Even with your business and staff efficiency are at its best, you need to still keep an eye on all things periodically. A scheduled business analysis and revisiting the operational structure helps you catch any problems early on.
6. Let Your Staff Know They Matter
A little praise as a part of your hotel productivity formula goes a long way. Staff incentives are a great way to increase staff efficiency. This gives your staff the motivation to keep working harder and know that they are appreciated and work harder for more incentives in the future.
These 6 smart tools to increase hotel staff’s productivity added to your hotel productivity formula will help your business go the extra mile. Let us know in the comments below what is the one thing you do to increase staff efficiency.